Flow users,
I just finished trying to troubleshoot a pressurization problem with
the FACSCalibur and found that a fluid pump has failed (is presumably
dead). A service technician is being contacted right now and should
be here within 48 hours according to our service contract. I
apologize for the inconvenience.
Also, I finally finished setting up user accounts on the computer today.
Please sign in to your user account whenever you use the flow
cytometer and continue to sign the log book so we have your grant
information for billing. For now, we are still only charging for
cytometer usage, so please note FlowJo usage in the log book to help
us differentiate.
User accounts do not currently have passwords assigned, but you are
welcome to password-protect your account. The data is still under
User Data on the main hard drive, and you can copy your data over to
your own Documents folder. Unfortunately, if you'd like the
applications you use (CellQuestPro and possibly FACSComp and/or
FlowJo) to be on your dock, you need to drag them from the BD
Applications folder or Applications folder (for FlowJo) onto your
dock.
FlowJo users need to re-enter the serial number the first time they
use FlowJo from their new user account. I have printed this out and
put it in the drawer under the cytometer.
Thanks for your co-operation and sorry for any inconvenience.
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