Zeiss (Stereo Investigator) -- Doing much better

We had been having greatly increased crashes and errors from around the first of the year til around the 8th of January. That evening, Christine was having such severe problems with Stereo Investigator that she couldn't continue any productive work. I came in that night for troubleshooting, and was unable to resolve the problems after many attempts. However, I did update the software from version 7.53.2 to 7.53.3. We read the release notes, and there was no indication that any of the errors Christine, Kevin, or I had been having would be resolved, but figured it probably couldn't hurt. I also showed Christine how to run the Optical Fractionator Probe without the workflow (the old-fashioned way, as I call it). This worked, while the workflow crashed every time she attempted to begin counting (and also lost her parameters every time).

Well, both Kevin and I noticed reduced crashes and errors since then (I haven't been having any at all, knock on wood). I called MBF the next day and they requested a copy of the file that was causing crashes. I sent it, and they "fixed" it and sent it back. However, the "fixed" version was an .asc file, and both Christine and I opened the .dat file, which was really the original, buggy file. Since then, Christine has completed that monkey using the old fashioned method and moved on to the rest of her work, so we haven't tested the "fixed" file.

They also told us that version 8 of Stereo Investigator will be released soon, and should fix all the bugs we've been having, and also should have many new useful features. They won't reveal the release date, however. Let me know if you have any questions about this.