Confocal - looks like it'll be a while

I went through a brief troubleshooting session with a Nikon rep and confirmed that the problem was not with the BIOS of the controller. Thus, he said we need to ship the controller and the scan head to NY for service. I asked if we could have anything loaned to us for the time being, so experiments could continue, and he said he'd get back to me. (I wouldn't count on it) I spoke with Colleen, our local rep, and she said that she would try to get a Nikon confocal service engineer up to Madison if possible, to see if it could be fixed locally, and would also talk to Steve Fryer and/or anyone who might be able to help. I requested that as a minimum, could she send a Nikon person to come do the disassembly as it appears to be a bit complicated.